The source-matching category that HARO helped popularize — journalists posting requests for expert commentary, sources responding with pitches — has evolved considerably, with platform changes prompting many practitioners to ask what actually works now. The honest answer: the underlying tactic still works, but a platform-only strategy is a weaker bet than it used to be.

What changed

Several dynamics have shifted the effectiveness of source-matching platforms as a category:

  • Pitch volume increased. More practitioners discovered the tactic, meaning any given journalist request now attracts more competing pitches than it did in the category's earlier years.
  • AI-generated pitches became common, and easier to spot. Journalists have gotten better at recognizing and filtering out generic, clearly templated, or AI-assisted pitches that don't demonstrate genuine, specific expertise — ironically making authentic, specific responses stand out more, not less, even as overall response rates for generic pitches have declined.
  • The specific platform landscape fragmented. Rather than one dominant platform, several source-matching services now exist, none with the singular reach the category had at its peak — meaning a single-platform strategy reaches a narrower slice of relevant journalist requests than it used to.

What still works: speed and specificity

Journalists working on deadline filter primarily on relevance and credibility, not writing polish. A response that arrives within the first hour of a request being posted, states a specific, credentialed angle directly relevant to the ask, and is easy to quote without further editing, consistently outperforms a longer, more polished pitch that arrives after the journalist has already found enough sources. Speed and specificity, not eloquence, are what convert.

This means the practical workflow matters as much as platform choice: checking relevant request categories multiple times daily (or setting up notifications) and having a fast-response process — a few genuinely distinct areas of expertise you can speak to immediately, rather than needing to draft something from scratch each time — outperforms a slower, more polished approach.

Build a direct list alongside any platform

The more durable strategy, especially for sites investing seriously in this channel, is building a direct relationship list of 20-30 journalists who specifically and regularly cover your industry or topic area — found through bylines on articles you'd want to be quoted in, not through a platform's request feed. Pitching these journalists proactively, with a genuinely relevant angle or a piece of original data (see our digital PR playbook for how to build a pitch-worthy asset), doesn't compete against the volume of pitches flooding a platform's open request feed, because it's not going through that feed at all.

This takes more upfront relationship-building time than reactive platform responses, but it compounds — a journalist who's used you as a credible source once is more likely to reach out directly for future pieces, reducing reliance on any single platform's request volume going forward.

The skill hasn't changed, even as the platforms have

Whatever the current state of any specific source-matching platform, the underlying skill this category rewards is unchanged: quickly and credibly matching genuine expertise to a specific, timely request. That skill transfers across whichever platforms exist at a given time, and it's also exactly what makes direct journalist relationships work without a platform intermediary at all. Practitioners who treat this as a durable skill to build, rather than a single platform to master, are better positioned regardless of how the specific platform landscape continues to shift.